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Retail hints from Barbara World . Ten Tips for Effective Customer Service Training

Ten Tips for Effective Customer Service Training



Important points to consider when training customer service employees. . .



 



Who are the most important people in your organization? It may come as a surprise to learn that the most important people are your employees -- not your customers. Customers come second.



 



Without qualified and well-trained employees committed to strong customer service all of your efforts to please customers will be… Continue

Added by Uptown Saint John Inc on February 4, 2011 at 11:39am — No Comments

The Saltys - Saint John Social Media Awards

On February 17th the Saint John Ale House will be the setting for the 1st ever Saint John Social Media Awards - The Saltys. With awards for Twitter Person of the Year, Best Facebook Page, Coolest Blog and Best Use of Social Media in a Campaign the event is certain to be a blast. The evening starts at 5pm…

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Added by Uptown Saint John Inc on February 2, 2011 at 1:32pm — No Comments

9th Annual Saint John Wine Fair



Please join us February 26 at the Trade and Convention Centre for the 9th Annual Saint John Wine Fair presented by Stewart… Continue

Added by Uptown Saint John Inc on February 2, 2011 at 12:21pm — No Comments

Lovin' Uptown . Valentines Week

If you are looking for the coziest, classiest, most unique and charming place to celebrate this special time of year...uptown Saint John is it.  You will not find anything comparable elsewhere.  Below are just a few of the awesome venues uptown and the specials they are offering.  Impress your date…

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Added by Uptown Saint John Inc on February 1, 2011 at 11:00am — No Comments

Hodo Cookies & Chocolate Shop

A new taste has recently been added to our Saint John City Market, in the form of a ‘Hodo Cookie’.  This walnut shaped special treat resembles a “donut hole” and has a delicious soft centre.

 

Abraham & Sarah Kim brought a unique mechanized cookie machine from South Korea and opened their new store, ‘Hodo… Continue

Added by Uptown Saint John Inc on January 28, 2011 at 4:32pm — No Comments

Shopping Local . 'Hot Topics with Barbara World'

GIVE YOUR COMMUNITY A REASON TO SHOP LOCAL! 

Let's transform your community into a retail destination, draw traffic and encourage sales.



NOTE:  If your merchants are not moving forward, it means they're standing still, and that is not a healthy competitive

position.



Let's aim to improve the economic health of your neighborhoods, your localities and your shopping corridors.



1.     Shopping local creates jobs. Shops in your town create local… Continue

Added by Uptown Saint John Inc on January 28, 2011 at 12:41pm — No Comments

What's up this weekend...

This is only a taste of what is going on uptown this weekend.

Check out our website event calendar for more info.

Also...don't forget how the Market Square Boardwalk rocks all year 'round.  Friday…

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Added by Uptown Saint John Inc on January 28, 2011 at 11:00am — No Comments

Olsen Europe . Brunswick Square

Olsen Europe is a national brand in over 50 countries worldwide, known for their high fashion.  Having opened in Brunswick Square (their only NB store) on December 7th, they are doing very well building a fashionable clientele in Saint John.  The store in BSQ is an outlet store so you will find the high quality… Continue

Added by Uptown Saint John Inc on January 27, 2011 at 3:56pm — No Comments

Congratulations to Bobby Hayes, our National Champion of Change!

If you know Bobby Hayes,you know exactly where his heart is...it's with the kids.  You cannot talk to him without hearing a funny story squeezed in between smiles and chuckles; him beaming with his genuine appreciation for their happiness.  But there are also too many sad and horrific stories, which make him and The Joshua Group such a valuable part of our community.  You also can't bump into him on the street without him having two...three...maybe more kids in tow.  He lives his life to…

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Added by Uptown Saint John Inc on January 26, 2011 at 12:57pm — 1 Comment

EAST goes EAST

Presented by Third Space Gallery

 

EAST goes EAST is a series of contemporary art and community events featuring an exhibition, artist talks, performances and workshops by visiting artists Karen Tam (Montreal), Kitsum Cheng (Vancouver) and Suzanne Caines (Halifax). EAST goes EAST investigates cultural… Continue

Added by Uptown Saint John Inc on January 26, 2011 at 9:51am — No Comments

Salsa & Merengue Nights at Taco Pica!

Yes...on these chilly Saint John evenings, we know where the heat is! 



Ladies..take off your boots and slip on your heels; Men..dress to move and strut your stuff.  This February, join the folks at Taco Pica for Salsa & Merengue dancing.  Escape to another world in this corner of our…

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Added by Uptown Saint John Inc on January 25, 2011 at 10:17am — No Comments

Chinese New Year Celebration - The Year of the Rabbit

Come celebrate a brand new year all over again. New Brunswick Chinese United, the Chinese Students and Scholars Association, and The Chinese Cultural Association of Saint John invite the public to join them as they feast and perform in recognition of their new calendar year – The Year of The Rabbit. The event… Continue

Added by Uptown Saint John Inc on January 20, 2011 at 10:30am — No Comments

Slam dunk uptown with the Mill Rats

During the Mill Rats home games in uptown Saint John, a number of uptown businesses want to invite game-goers to take advantage of these great specials.  Just show your ticket or ticket stub to clean up on these fantastic promotions...



These promotions are available during any of the scheduled…

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Added by Uptown Saint John Inc on January 6, 2011 at 3:30pm — 1 Comment

Garth Drake - an uptown 'Animated' talent...

 

Garth Drake is a pioneer in 3D Animation who is now teaching and working from the Atlantica Centre for the Arts in a  repurposed industrial warehouse just off of Crown Street in the city’s uptown.  After working on… Continue

Added by Uptown Saint John Inc on January 5, 2011 at 2:00pm — No Comments

Decimal 81 Now Open!

Decimal 81 . 81 Princess Street . 642.8181

The newest in fine dining uptown.  Decimal 81 opened over the holiday season and has delighted the tastebuds of many already.  Red Seal Chef Brad Richard will tempt and satisfy with his delicious cuisine creations.  Make it a date at Decimal 81; you will be…

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Added by Uptown Saint John Inc on January 4, 2011 at 1:00pm — No Comments

Uptown Saint John - 2010 . a look back...

New Businesses Uptown:

 

Cottage Craft Woolens - City Market

ArtsLink NB - Saint John Arts centre

Bourbon Quarter - 112 Prince William Street…

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Added by Uptown Saint John Inc on December 29, 2010 at 3:00pm — No Comments

Ring in the new year in Uptown Saint John

* BE SURE TO CALL FOR RESERVATIONS OR TICKETS *…

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Added by Uptown Saint John Inc on December 22, 2010 at 3:30pm — No Comments

Blessed Fingers . Now Open Uptown

Welcome to uptown Saint John, Blessed Fingers...specializing in Braiding, Hair Extensions, Corn Rows, and Weaving.  With a large selection of hair extensions and accessories, and a huge amount of talent; we are fortunate to have this business right here in our own neighbourhood.  Also, if you are looking for hard…

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Added by Uptown Saint John Inc on December 21, 2010 at 4:00pm — No Comments

Gift Wrapping at Brunswick Square to benefit Big Brothers Big Sisters

Get your Christmas gifts wrapped at Brunswick Square from 11am to 2:30 pm (Monday-Friday) and support Big Brothers Big Sisters.  Any and all presents welcome!

For more information: …

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Added by Uptown Saint John Inc on December 21, 2010 at 12:33pm — No Comments

Light Up The Uptown and WIN! 2010 Winners Announced...

The public votes have been tallied and the winners are:

 

First Place, $250 - Fishy Chores . 116 Prince William Street

Second Place, $150 - Keirstead's Flower Shop . 143 Charlotte Street…

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Added by Uptown Saint John Inc on December 20, 2010 at 11:00am — No Comments

The Think City

Uptown Recycles

Uptown SJ Geocache

Cruise Ship Schedule

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Latest Activity

Uptown Saint John Inc posted a video

Video Pick of the Week: Modified Addicition Car Show

Greg Lawrence invites everyone to King's Square on Monday, August 4th (New Brunswick Day) for the Modified Addiction Car Show! Get more info at: http://www.f...
8 hours ago
Uptown Saint John Inc posted an event
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Sculpture Saint John Opening Ceremony at Coast guard Site

August 7, 2014 from 11am to 5pm
Take this opportunity to meet and welcome our eight wonderful sculptors and six interns! Tour the work site and enjoy the beautiful day on the waterfront. Open to the public.See More
10 hours ago
Uptown Saint John Inc posted a blog post

New Brunswick Day Weekend Celebrations

Make Plans for New Brunswick Day! There are free celebrations happening all weekend on the boardwalk.August 1st: 5 o'clock work whistle sounded by Carl Killen and a performance from Penalty Box at 8pm.August 2nd: Performance from Whitewater at 8pm.August 3rd: Performance from John Mclaggen at 7pm.August 4th: Celebrations will last all day! Performance from the Arsenault and Kendra Gale Band, 2 bouncy castles, tattoos, face painting and cake.  For more info: …See More
10 hours ago
Uptown Saint John Inc posted an event
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Modified Addiction Auto Show 2014 at King Square

August 4, 2014 from 10am to 5pm
Uptown Saint John King's Square will be packing on the muscle, shining up the chrome, and revving up the engines on New Brunswick Day, August 4th! Action Car and Truck Accessories and Uptown Saint John are bringing you the Modified Addiction Auto Show, located in the heart of Saint John, the beautiful King's Square! Get up close and see the craziest custom rides throughout the Maritimes!   Modified Addiction Car Show - Monday, August 4th from 10am to 5pm.  You gotta be there!!Register your…See More
yesterday
Uptown Saint John Inc posted a blog post

An uptown wedding

We always love to see our uptown backdrop used to compliment one of the most special days in a lifetime.  Below is a video, shot by videographer Greg Knudson (facebook - GK Media), that does just that.   Have a peek into this memorable day for Vanessa and Rob, and appreciate the added uptown flavour!  Watch the video clip…See More
yesterday
Callahan's Pub posted a blog post

A New Way to Enjoy Great Music

So I thought to do something special after experiencing this type of venue in PEI.If you are tired of the same old, same old.If you would like to spend a relaxing evening enjoying some good food and appreciating musicwithout all the noise, confusion and nonsense of a wide open pub...consider CALLAHAN'S new LISTENING ROOM mini concerts.Our first show will be on Monday, August 4th and will feature multiple ECMA award winning JP Cormier.Doors open at 6 with dinner menu available from 6:30 to 8pm.…See More
Friday
Uptown Saint John Inc posted a blog post

Paint Canada Pink Week

The much anticipated Paint Canada Pink Week (PCPW) is just around the corner. This special week is about celebrating 50 days until the Canadian Breast Cancer Foundation CIBC Run for the Cure on Sunday, October 5th, 2014! PCPW is a time to create awareness about the CIBC Run for the Cure with your families, friends, and co-workers. From August 18th-August 24th, let’s all Paint Canada Pink to support creating a future without breast cancer!In 2013, the CIBC Run for the Cure brought together…See More
Friday
New Brunswick Museum posted an event
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New Brunswick Museum Walk - Prince William Street Walk at New Brunswick Museum, 1 Market Square, Saint John, NB, E2L4Z6

August 7, 2014 from 6:30pm to 8pm
7 August Thursday 6:30-8pm: New Brunswick Museum Walk - Prince William Street Walk. Regular admission. Join a NBM Interpreter for a discovery walk and discover the geoscience heritage of Saint John by visiting buildings featured in the guide Rebuilt in Stone: Geology and the Stone Buildings of Saint John, New Brunswick. Meet at the New Brunswick Museum Reception Desk. (Bilingual)New Brunswick Museum Exhibition Centre, 1 Market Square, Saint John, E2L4Z6.…See More
Thursday
Uptown Saint John Inc posted events
Thursday
Uptown Saint John Inc updated an event
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Summer in the Square - Josh Mckinley at King Square

July 24, 2014 from 11:30am to 1:30pm
Come out to Summer in the Square today for free entertainment in the Saint John City Market! Today's entertainment is provided by Josh Mckinley. See More
Jul 23
New Brunswick Museum updated an event
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Fossil Hunter at the New Brunswick Museum: Will Matthew and the Giant Trilobite at New Brunswick Museum, 1 Market Square, Saint John, NB, E2L4Z6

July 23, 2014 at 9am to January 4, 2015 at 5pm
June 30, 2014 – January 4, 2015. Fossil Hunter: Will Matthew and the Giant Trilobite. Fossil Hunter is an interactive exhibit developed by the New Brunswick Museum. Based on a true story of New Brunswick geologist, Will Matthew, it recounts the true story of a curious young teenage boy, the son of noted fossil expert George Matthew.  Will discovered the largest trilobite fossil in the world, over 100 years ago in Saint John. The fossil of the crab-like creature was about 500 million years old…See More
Jul 23
New Brunswick Museum updated an event
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New Brunswick Museum Explorer Days are every day in July and August at New Brunswick Museum, 1 Market Square, Saint John, NB, E2L4Z6

July 23, 2014 at 9am to August 31, 2014 at 5pm
New Brunswick Museum Explorer Days are every day in July and August:  Museum Explorer Days are EVERY DAY in July and August!  Regular admission. These family adventures are for the young and young at heart. Join the NBM for a full day of themed activities including art instruction, experiments, face painting, eco-friendly educational crafting, old fashioned games, and gallery discovery programmes.  Face painting noon-1pm daily. A day pass at the NBM ensures you can plan your day to capture all…See More
Jul 23
New Brunswick Museum updated an event
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John Corey’s Quilts Exhibition at the New Brunswick Museum at New Brunswick Museum, 1 Market Square, Saint John, NB, E2L4Z6

July 23, 2014 at 9am to August 31, 2014 at 5pm
April 6, 2014 – August 31, 2014. John Corey’s Quilts at the New Brunswick Museum. John Corey’s interest in, and promotion of, the importance of textiles was a crucial factor in the survival and flourishing of the art of quilting in southern New Brunswick. His decision to commission these quilts not only drew attention to their production but also to their significance on a broader scale. This preserved suite of quilts pays homage to the customs of quilt-making in New Brunswick and it also…See More
Jul 23
Uptown Saint John Inc posted events
Jul 22
St John's Stone Church posted events
Jul 22
Brunswick Square Shopping Centre posted a blog post

Denim Duo in Uptown Saint John

Denim is a staple is any wardrobe, especially in the colder months here in Canada.  However, denim is huge for summer.  Read on to see a few ways you can wear it this season.A classic denim is easy and breezy with a white linen shirt.  Want a slightly dressier look?  Try crisp white denim with a pair of heels or wedges. Top, Jeans & Bracelet – Collectables || Shoes – …See More
Jul 22

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